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Post by leytonorientbob on Dec 5, 2023 20:38:28 GMT
hi im looking to cancel my monthly subscription for audio .ive looked on my account and on active subscriptions for cancel button but where is it . cheers for any help .
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Post by Thor on Dec 5, 2023 21:59:02 GMT
Are you Top of the JES?
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Deleted
Deleted Member
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Post by Deleted on Dec 5, 2023 22:56:36 GMT
hi im looking to cancel my monthly subscription for audio .ive looked on my account and on active subscriptions for cancel button but where is it . cheers for any help . Best and most effective way is via your bank. |
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Post by BasOfromthatLondon on Dec 6, 2023 0:43:23 GMT
To cancel your subscription
Please email ozonelive@streamamg.com with your cancellation request. Please be advised that three working days’ notice is required for cancellation. Cancellation within this period may result in you being charged for the next period.
Or just phone your bank and cancel your direct debit with them.
Years ago I cancelled a dd with my bank, I don't know if it was their fault or mine but I found out later that by mistake my mortgage dd also got cancelled.
I got a knock on the door from a mortgage rep asking me why I hadn't paid my mortgage for the last 4 months. So don't do that!
How do I apply for a refund?
Refunds can only be issued for those who have reported a technical issue during the game and it proves to be a fault of our providers and cannot be rectified. Please note, that if you do not watch a stream through choice, or don’t report a technical issue to customer service during the game, we will not be able to issue a refund.
Refunds will not be issued for supporters attempting to access via a VPN or using a smartphone or tablet browser.
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