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Post by grampus on Nov 27, 2023 19:24:12 GMT
Why is it so hard to buy a ticket for an Orient match? Am visiting England form Japan (staying near Lincoln) and wanted 2 tickets for the Chesterfield game and to get them posted to Lincoln. I have an account on leytonorient.com for streaming and that works well. But needed to register for an eticketing.co.uk/leytonorient account to buy tickets. (not sure how much control the club has over this) Ok, I did that and used a UK address and UK phone number so the tickets could be posted. Just before payment the security code to validate my credit card payment needs to be sent but my UK number does not appear; only the Japan one and I cannot get codes on that while abroad. Stuck and no option to move forward. Attempt 2:Use a different computer, email add, CC, Phone number but each time I try get error messages OR that the email address used already has an account - which is not true. So, in short, I cannot get tickets. I run my whole business online and deal with various payment systems worldwide, mostly without issue, but nothing is as hard as trying to buy a ticket for an Os game. Sorry for the rant, was just looking forward to watching a game. Last time I saw the Os live was when were in the Conference. Guess I will have to wait a year.
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Post by estaing on Nov 27, 2023 19:32:35 GMT
Yes, it is difficult now to watch a top football team. Gone are the days when you just turned up with cash in your hand.
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Post by grampus on Nov 27, 2023 19:34:02 GMT
Yes, it is difficult now to watch a top football team. Gone are the days when you just turned up with cash in your hand. Sad but true. Happy to buy online but it should not be that hard. Choose tickets, enter details, pay, done.
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Post by dohnut on Nov 27, 2023 19:36:56 GMT
You have my sympathy. Maybe phone the ticket office who can take payment over the phone and a delivery address. If time doesn’t allow I’m sure tickets can be picked up at the Chesterfield ticket office. Not unusual for this to happen.
The Orient web-site has long been an annoyance and despite improvements continues to be less effective in many areas. And unfriendly to use. Sad when online transactions are routine these days.
Good luck
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Post by Fisch on Nov 27, 2023 19:37:32 GMT
I've given up fighting the system Grampus, l have everything in the UK, a phone number, London address, bank account...but my cards show me as a resident of Croatia so everything grinds to a halt. Apart from the streaming service, l can buy sod all from the UK.
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Post by grampus on Nov 27, 2023 19:40:25 GMT
You have my sympathy. Maybe phone the ticket office who can take payment over the phone and a delivery address. If time doesn’t allow I’m sure tickets can be picked up at the Chesterfield ticket office. Not unusual for this to happen. The Orient web-site has long been an annoyance and despite improvements continues to be less effective in many areas. And unfriendly to use. Sad when online transactions are routine these days. Good luck Cheers. I might try to phone tomorrow. I have emailed but got an automated reply (in spam which tells me the Orient tech team do not know about email deliverability). That reply was some excuse email on how we are super busy so don't expect a reply soon. I really like the club's owners but they got the website and all this stuff wrong IMO.
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Post by grampus on Nov 27, 2023 19:42:16 GMT
I've given up fighting the system Grampus, l have everything in the UK, a phone number, London address, bank account...but my cards show me as a resident of Croatia so everything grinds to a halt. Apart from the streaming service, l can buy sod all from the UK. Am about to give up too. I too have a UK address, a phone number, bank account and CC. And have the same in Japan. I can buy most stuff here. But not an Os ticket it seems
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Post by watfordo on Nov 27, 2023 19:45:32 GMT
I've given up fighting the system Grampus, l have everything in the UK, a phone number, London address, bank account...but my cards show me as a resident of Croatia so everything grinds to a halt. Apart from the streaming service, l can buy sod all from the UK. Am about to give up too. I too have a UK address, a phone number, bank account and CC. And have the same in Japan. I can buy most stuff here. But not an Os ticket it seems One of us could buy them for you and then you just bacs us the dough?
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Post by Thor on Nov 27, 2023 22:48:59 GMT
The website is crap that’s for sure, we’ve all had to open a ticketing account, and most have had issues with it. Have you tired emailing Tickets@leytonorient.net
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Post by BasOfromthatLondon on Nov 28, 2023 0:58:53 GMT
The website is crap that’s for sure, we’ve all had to open a ticketing account, and most have had issues with it. Have you tired emailing Tickets@leytonorient.net Freudian slip. Write them a letter and watch them all stare at it from a safe distance.
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Post by redshank on Nov 28, 2023 17:43:37 GMT
Walking with a pompous limp because I managed to sign in and pay for tonights stream.Only took two years.
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